Client Satisfaction Surveys

AT GUREAK MARKETING WE IMPLY
AND COLLABORATE WITH THE CLIENT

We assimilate the proposed goals and imply ourselves in their consecution, designing in all internal processes of the KPI programs for tracking in relation to the proposed strategies. For that, we have a specialized personnel able to turn information in knowledge and propose improvement areas to minimize disarrays and achieve the proposed goals.
MARKETING RELACIONAL

We offer the possibility of making satisfaction studies that allow to measure the level of intensity of relation between clients and brands. Information, that we enrich with our knowledge to put it at disposal of our clients for the possible decision taking.

We reach all phases of a study and count with different tools for the elaboration of it: phone, web, online surveys, presential surveys, postal surveys, social media surveys, etc. Integrating different disciplines until completing the sample. We also take qualitative techniques such as interviews, discussion groups and Mistery Shopping.

In all phases of a Project, we put quality controls to ensure a professional service to our client:

  • Definition of the investigation project
  • Preparation of the study
  • Field work
  • Treatment and coding of data
  • Analysis of information
  • Results report
MARKETING RELACIONAL
MARKETING RELACIONAL
At Gureak Marketing we take a wide range of solutions linked with áreas of Communication, Marketing and service commercialization:

  • Concept test and product test
  • Brand value
  • Communication pre/post test
  • Market studies of notoriety, usability, satisfaction and Geomarketing
  • PLV efficacy tests
  • Commercial focus test
  • Brand monitoring and active listening services: competition and final recommendations

WE OFFER THE POSSIBILITY OF MAKING SATISFACTION STUDIES THAT ALLOW TO MEASURE THE LEVEL OF INTENSITY OF THE RELATION BETWEEN CLIENTS AND BRANDS

CASES OF SUCCESS

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MULTICHANNEL ATENTTION SERVICE TO MUGI SYSTEM USERS

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SERVICE OF DOCUMENT TREATMENT AND MANAGEMENT OF RENT OF INCOME WARRANTY AND COMPLEMENTARY BENEFIT OF PROPERTY

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DEFINITION OF COMMUNICATION STRATEGY AND ITS SUBSEQUENT IMPLEMENTATION

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PROVISION OF DONOSTIAKO AGENDA’S REALIZATION AND MANAGEMENT SERVICES, ON PAPER AND DIGITAL FORMATS IN AN UNIFIED WAY

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