Customer Support Service for Online Stores

A VERY PROFESSIONAL MULTICHANNEL CUSTOMER SERVICE

An electronic commerce platform must be at every moment supported by an equal multi-channel professional customer service. This helps to achieve customer trust and satisfaction to gain support for our platform.
MARKETING RELACIONAL

CONTACT CENTER

At Gureak Marketing we have great professionals in customer support. Our contact center department has over 30 professionals who work every day offering a quality service for our clients.

Our management uses many means of support, such as a contact phone number to claim issues and inquiries, making sure any potential customer will be satisfied with any online purchase.

SOCIAL NETWORKS, EMAIL AND ONLINE CHAT

Social networks, email and online chat are some of the tools we use every day to give service to clients adapting our services to each demand.

CASES OF SUCCESS

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MULTICHANNEL ATENTTION SERVICE TO MUGI SYSTEM USERS

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SERVICE OF DOCUMENT TREATMENT AND MANAGEMENT OF RENT OF INCOME WARRANTY AND COMPLEMENTARY BENEFIT OF PROPERTY

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DEFINITION OF COMMUNICATION STRATEGY AND ITS SUBSEQUENT IMPLEMENTATION

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PROVISION OF DONOSTIAKO AGENDA’S REALIZATION AND MANAGEMENT SERVICES, ON PAPER AND DIGITAL FORMATS IN AN UNIFIED WAY

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