SERVICE OF DOCUMENT TREATMENT AND MANAGEMENT OF THE EXPEDIENTS OF THE RENT OF INCOME WARRANTY AND COMPLEMENTARY BENEFIT OF PROPERTY
Put at the disposition of Lanbide all the files on digital format in order to optimize the processes and resources.
What we do
- Collection: our logistics team makes an optimized route to collect all the documents from the 42 offices of Lanbide.
- Collection and reception register: we have a tracking App in order to know at all times the traceability of the documents.
- Documentation preparation: grouping into archive boxes, removing staples and other elements, orientating the papers.
- Documents scanning: a scanning is done both for documents and for box or series.
- File away: insertion of the issues in folders and insertion into archive boxes.
- Move: first to a temporal archive and then to a definitive archive.
How do we do
For carrying out a project of this size, a multidisciplinary team takes part in the project. Each participant is specialized in his/her own field. Between them, they are at the disposition of the project 3 drivers, 4 digitalizing managers, 4 classifiers a team of specialists.
The project also has material and technological resources such as mobile devices for the readings, scanners to digitalize and all the custom web applications.
The project also has material and technological resources such as mobile devices for the readings, scanners to digitalize and all the custom web applications.
FIELD OF PERFORMANCE
BPO - Outsourcing of business processes
CASES OF SUCCESS
MULTICHANNEL ATENTTION SERVICE TO MUGI SYSTEM USERS
DEFINITION OF COMMUNICATION STRATEGY AND ITS SUBSEQUENT IMPLEMENTATION
PROVISION OF DONOSTIAKO AGENDA’S REALIZATION AND MANAGEMENT SERVICES, ON PAPER AND DIGITAL FORMATS IN AN UNIFIED WAY
SERVICE OF ATENTTION AND TECHNICAL SUPPORT
