BPO - Service and Process Outsourcing

MARKETING RELACIONAL

Why BPO?

We help outsource business processes supporting ourselves on innovative technology, relying and optimizing your costs and guaranteeing total security and confidentiality.

At Gureak Marketing we understand BPO (Business Process Outsourcing) as the total or partial process outsourcing, of tasks or functions linked to business processes of our clients, normally to a lower cost or with a bigger efficiency and effectiveness due to our specialty.

Gureak Marketing has established experience of over 30 years, especially on clients from the Financial and Industrial sectors and public administrations.

Our services help our clients reduce their operative fixed costs, optimizing in people and machinery and improve their capacity of productive response. Responsibility, compromise and professionality are values that Gureak Marketing grants to their clients.

We develop “in-house” BPO services, in clients’ facilities, and in our headquarters all around the State. Our specialties are: Commercial Outsourcing, Multichannel Support Services, Back Office Services and Document Processing.

Some success cases that we’ve made in the last years are: 010 Irun Town Hall, Back-office for Lurraldebus, Banc de Sangre and certified digitalization of invoices.

MARKETING RELACIONAL

WHAT DO WE DO?

Custom projects, optimizing resources and looking always for the excellence of our services.

DOCUMENT MANAGEMENT

Custody, organization, digitalization, indexation, purge and destruction of documents.

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DATA ENTRY SOLUTIONS

We combine the most advanced technology with years of experience of our specialized team in data entry solutions.

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BILLING

Specialists in printing and distribution of transactional documents.

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CUSTOMER SERVICE

Customized and quality support through integration of channels.

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LOGISTICS AND DISTRIBUTION

3PL logistics service.

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CASES OF SUCCESS

AUTHORITY OF TERRITORIAL TRANSPORT OF GIPUZKOA

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LANBIDE

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NATURAL CIDER ASSOCIATION OF GIPUZKOA

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DONOSTIAKO UDALA

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METAPOSTA

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